icelandair: the real unreal

Icelandair had a weird problem: Iceland looked too good to be true.

As AI imagery flooded travel marketing, people were becoming increasingly sceptical of what they saw. In a focus group, one traveller even dismissed real photographs of Iceland as AI-generated.

For a country whose extraordinary landscapes are its greatest selling point, that was a problem.

THE AUDACIOUS MOVE: we stopped trying to prove Iceland wasn’t fake and started proving reality had become unbelievable.

The Real Unreal turned disbelief into the idea: a year-long campaign that played with the increasingly blurry line between real and artificial, while Icelandair committed to one thing: Every image would be 100% real.

Then we took that idea across six countries, through three acts designed to turn disbelief back into belief.

ACT ONE: THE MANIFESTO

An open letter to tech companies unapologetically highlighting the problem, and we didn’t just post it online, we planted it in public spaces across six countries, near tech HQs, where the conversation actually lives.

ACT TWO: EXPEDITION ICELAND

We knew belief changes through culture. So we leaned into humour, platforms like Reddit and TikTok, and the absurdity of misinformation by creating a conspiracy theorist and sending him to Iceland to disprove his own theory. Comedy followed and people didn’t just watch, they shared.

ACT THREE: THE TRUTH TEST

To expose how deeply AI had infiltrated perception, we ran a simple test: Are these images of Iceland real or AI generated?

Could Icelanders be fooled by AI images of their own country? Worryingly, yes. And in London we showed people real photographs of Iceland, and thought they were AI. Reality had become indistinguishable from fiction.

We took the thing threatening the credibility of Icelandair’s greatest asset and turned it into a reason to see Iceland for yourself.

Because when nobody knows what’s real anymore, the truth becomes the most surprising thing you can show them.

results

39% sales lift


150% spike in daily web traffic



$21.7m incremental revenue

+27% revenue growth



13.83 ROAS

500m reached



850k engagements

awards



Cannes Lions Shortlisted

EMEA Sabre Platinum Award Best in Show


emea sabre Diamond Award for Best Brand-Building campaign


emea sabre Best Travel & Tourism campaign




PRCA Best Transport Campaign

Clios Best Social Video


PRCA Best International Campaign

Shorty’s Best in Travel and Tourism